Archive for Ease of Use

Customer Feedback

Customer Feedback

We thrive on feedback (of all types). As a family-owned and operated business, it is important to us to know that not only is our bedding of good quality but that it is fit for purpose, easy to work with and reduces environmental impact as well as being easily stackable and comfortable for the animals who ultimately spend their time on it.

Being animal owners ourselves, we thoroughly appreciate having animals can be hard work, particularly when the weather takes on extremes of temperature, and endless bouts of rain does its hardest to dampen even the most positive of spirits.

In essence, we understand that you just want a bedding product that is not only cost-effective but absorbent, easy to handle and lay, and reduces the time required to shovel, skip, fork, sift, and clear out, saving you time, your back, and your money too!

We hope that each of your interactions with us from your initial enquiry, through the payment and delivery process, you have the best customer service experience possible. We always endeavour to deliver your order in a timely fashion, with the minimum fuss and our drivers are happy to assist with stacking your bales for you.

Keen to gauge how we are doing, we recently sent out an anonymous survey of our S4Bed customers! We are very humbled and flattered by the responses we have had.

 

Here are just a few of the comments we have received:

“Brilliant Service very accommodating at the Office! Excellent”

“We think the bedding is great value and easy to muck out, and we have noticed a massive difference in how much longer our muck trailer lasts 100% recommend this product”
“The team are helpful, quick responding, delivery on time and very helpful driver.”

“This product has solved all our bedding issues requirements for sheep, goats, chickens, horses, rabbits and ferrets.”

“Fantastic product, use for all my horses, great service and such great staff.”

“Always excellent service from ordering to delivery and love supporting a smaller business rather than a big supplier. Much more personal service. Oh and Lee is definitely the best driver…did I mention that lol!”

Thank you to everyone who took the time to complete the survey, we very much value your custom, and look forward to continuing to work with you. If you are new to us give us a call on 01342 659100 to find out more about S4Bed and how it might work for you and your animal(s).

KIND ON YOUR ANIMALS - KIND ON THE ENVIRONMENT